New Digital Banking
IMCU has updated to a new online and mobile banking platform, bringing you better features and functionality, and keeping the old favorites.
Please note: You will need to use a recent version (last 2 releases) of Google Chrome, Mozilla Firefox, Apple Safari or the last version of Microsoft Edge.
Online Banking is NOT accessible through Internet Explorer.
Exciting New Features:
- New payment and card features give you more control
- New transfer features provide more access and more options
- New "Card Swap" feature offers seamless transition with expired, reissued or lost/stolen cards
- New "Pay by Card" feature offers ability to pay recurring bills with your debit card
- Nickname accounts for easy identification
- Send money via your IMCU debit card to anyone with an email/mobile phone number
- Robust financial tools allow access to your full financial portfolio
When will the update take place?
The upgrade is now live! You will now need to update your existing app (Apple Devices) or visit the app store to download the new app (Android Devices) in order to access your accounts. You will use your current username and password to login the first time. You will be prompted to change your password after your first login.
ENROLLMENT INSTRUCTIONS
FAQs
- Enrollment/Access to Accounts
- General Consumer Banking FAQs
- Commercial Banking FAQs
QUICKBOOKS, QUICKEN & MINT USERS
IMCU is migrating to a new online and mobile banking system on October 19, 2020. This upgrade will require that you make changes to your QuickBooks or Quicken software, so please take action to ensure a smooth transition.
The conversion instructions reference this action date:
Action Date: October 19th, 2020
Complete the deactivate/reactivate of your online banking connections to ensure that you get your current Quicken or QuickBooks accounts set up with the new connection.
Conversion Instructions
Quicken – Click Here
QuickBooks Desktop – Click Here
QuickBooks Online – Click Here
Mint – Click Here
Intuit aggregation services may be interrupted for up to 3-5 business days. Users are encouraged to download a QFX/QBO file during this outage. The following services may not work during the outage:
- Quicken Win/Mac Express Web Connect
- QuickBooks Online Express Web Connect
- Mint
Please carefully review your downloaded transactions after completing the migration instructions to ensure no transactions were duplicated or missed on the register.
If you have any questions, please contact Member Services at 800.556.9268
TUTORIALS
View the videos below to learn more about our new Digital Banking!
Basic Online Banking & Login Process:
Retail Online Banking Video
- Transfers to send funds to and from own accounts
- Send funds internally from Member2Member
- Link accounts
- Set up external accounts to transfer to
- Sending funds to others, regardless of financial institution, through P2P
- Payment options and locations
- Secure messages
- Transactions processed through online banking including single and recurring transactions, as well as deposited checks
- Card controls for debit and credit cards
- Stop payment requests
- Branch locations
Commercial Online Banking Video
- Commercial users and rights assigned to that user
- Providing access to users
- Managing types of transactions users have access to, as well as drafts and approvals
- Manage limits, remove access, provide view, deposit and withdraw rights
- Access custom features
- Manage payment templates
- Mobile authorization and notification to users
- Managing transactions (approving, cancel, notify, inquire)
- ACH transactions, Wires, Payment from Files (payroll, collection, batch, ACH pass-thru, tax payments)
- Subsidiary management
- Mobile authorizations
Step by Step Guides
Keep it simple, with online banking.