Online Banking FAQ
Online Banking
Mobile Banking
Remote Deposit
Bill Pay
Transfer
General
Online Banking
How do I register for mobile or online banking?
Visit IMCU.COM and near the “Online Banking” section in the upper right corner, click on "Login" and then, “enroll”. Follow the prompts to complete enrollment, and use the same username and password to enroll in the app, which can be downloaded from the app store on your phone.
What can I do within online banking?
With online banking, you can view transactions, make payments, transfer funds, apply for a loan, set up email and text alerts, view eStatements and more.
How much does online banking cost?
Online banking is free.
How can I check the balance of my account online?
If you haven’t already done so, you will first need to enroll in Digital Banking. Once you’re signed in, you can view your accounts, balances, history, etc.
Mobile Banking
What is mobile banking?
Mobile banking allows you to access your accounts via the IMCU mobile app, which you can download from your app store.
Do I use the same username and password as my online banking for mobile banking?
Yes.
Are there fees for mobile banking?
Mobile banking is free.
How do I register for mobile or online banking?
Visit IMCU.COM and near the “Online Banking” section in the upper right corner, click on "login", and then “enroll”. Follow the prompts to complete enrollment, and use the same username and password to enroll in the app, which can be downloaded from the app store on your phone.
Remote Deposit
What is remote deposit?
Remote deposit is a feature available on the IMCU app that allows you to deposit a check simply by taking a picture of it (front and back) and answering a few questions, such as the amount of the check and the account for which you want to deposit the funds.
How to enroll in remote deposit?
If it’s not available on your mobile app, please fill out this form.
*A checking account is required to use Mobile Deposit
Bill Pay
How do I set up payments on Bill Pay?
Sign into Digital Banking, and click the “Payments” tab. Click “Bill Pay” and follow the prompts to enter all of the required payee information.
Transfer
How do I transfer money to another member?
Once signed in to Digital Banking, click on “Transfers” and then “Member 2 Member”. You will need the members account number, the first 3 letters of their last name and the Share ID (usually 0001 for savings, and 0010 for checking).
General
How do I view my credit card history?
Sign into Digital Banking and select your card from the Home page. Your history will appear.
How do I view my mortgage information?
How can I set up alerts on my account?
You can set up email or text alerts under the “Settings” tab on Digital Banking. Once logged in, select “Alerts”, then the type of alert you would like to receive.