We are Improving for You!

IMCU is always striving to enhance your experience and provide you with the best possible technology and service. We have some exciting upcoming improvements!

Our mission has always been to better the lives of those we serve - People Helping People.

 

Special Message from the President and CEO, John Newett:

Visa® Debit Cards & credit cards
Debit/Credit Program: Moving from Mastercard®  to Visa® 
 
Your Mastercard® Debit Card Will Soon Be Upgraded to a
Visa® Debit Card in August.
 
We are excited to share some benefits you will enjoy. 
 
NEW BENEFITS:
  • Roadside Dispatch: 24-hour Access to Roadside Assistance.
  • Auto Rental Collision Damage Waiver: Covers Damage, Theft, Towing.
  • Travel Accident: Provides Accidental Death and Dismemberment Coverage.
  • Porch Piracy Protection: Reimburses if an eligible item is stolen (Consumer Products Only).
  • International Travel use continues.
WHAT WILL CHANGE:
  • Your card number, expiration date and PIN security code.
  • You will need to update your card information for recurring payments like utilities, streaming services and other bill that are paid automatically on August 27.
TIMELINE: 
  • August 8 - New Visa® Debit Cards will be mailed in a plain white envelope.
    • Do not destroy your current card(s) as it will work through August 26 regardless of the expiration date.

  • August 26 - Last day you can use your current Mastercard® debit card.

  • August 27 - Activate and use your new Visa® debit card.

    • Update payments/bills/mobile wallets/Venmo, etc.. with the new debit card information since you have a new debit card number.
  • 2026 - New Visa® Credit Cards will be mailed
FREQUENTLY ASKED QUESTIONS:

We are committed to continuously improving our services to better serve you. Visit this page for updates!

digital banking Upgrades

We are upgrading our technology to bring you a more seamless and secure digital baking experience:

  • Personalized experience tailored to your needs - adjust what you see based on your preference
  • Simplified Log In Options - you can pick your preferred option for multi-factor authentication for enhance security and convenience
  • Daily Balance Alerts (They are back!)
  • Pay Your Loan By Debit Card (Now within Digital Banking)
  • Simpler transfer options to any member
  • Fast and secure access to your finances
  • Set goals and track your progress with ease
  • Immediate connection to external accounts
Interactive Teller Machines (ITMs)

Introducing Interactive Teller Machines (ITMs)

ITMs enable members to interact with a live teller, enhancing the drive-thru experience. 

ITM Functions:
  • Deposits and Withdrawals
  • Check Cashing
  • Transfers
  • Payments
  • Non-Member Check Cashing 
Benefits: 
  • Convenient - you don't have to go into the branch to make transactions! 
  • Extended hours Monday - Friday 8am - 7pm including Saturdays 9am - 1pm
  • We are continuing to add ITMs at more branches!
New branches and remodels 
We continually strive to enhance our members' experience at the branches. Keep an eye out for exciting branch remodels and the opening of new IMCU branches, as we are committed to providing you with the best service possible.






















 
We are committed to continuously improving our services to better serve you. Stay tuned for more updates and detailed information about these exciting changes.