"we are improving for you"

Improving


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We are Improving for You!







IMCU is always striving to enhance your experience and provide you with the best possible technology and service. We have some exciting upcoming improvements!

Our mission has always been to better the lives of those we serve - People Helping People.
 



Improving For You New Website - girl with phone
 
A refreshed IMCU website is on the way with a new look and easier navigation!
 
You'll be able to find what you need faster, with the same trusted features. The refreshed IMCU.com will be live in late July.
Discover the benefits of our IMCU Visa Credit Cards! 
 
 
New Benefits:
  • Roadside Dispatch: Pay-Per- Use 24-hour Roadside Assistance. Includes: Standard Towing, Tire Changing, Jump Starting, Lockout Service, Fuel Delivery and Standard Winching. For Roadside Assistance, Call 1.800.847.2869
  • Auto Rental Collision Damage Waiver: Covers Damage, Theft, Towing.
  • Travel Accident: Provides Accidental Death and Dismemberment Coverage.
  • Porch Piracy Protection: Reimburses if an eligible item is stolen (Consumer Credit Cards Only).
  • International Travel use continues.
 
Frequently Asked Questions:
 
Introducing Interactive Teller Machines (ITMs)
ITMs enable members to interact with a live teller, enhancing the drive-thru experience. 

ITM Functions:
  • Deposits and Withdrawals
  • Check Cashing
  • Transfers
  • Payments
  • Non-Member Check Cashing 
 
Benefits: 
  • Convenient - you don't have to go into the branch to make transactions! 
  • Extended hours Monday - Friday 8am - 7pm including Saturdays 9am - 1pm
  • We are continuing to add ITMs at more branches!
 
We continually strive to enhance our members' experience and open branches in convenient locations near you!
 
Now Open: 
  • Bottleworks Branch
    • 835 N College Ave. Indianapolis, IN 46202
  • Spring Mill Rd. Branch
    • 17475 Spring Mill Rd. Westfield, IN 46074
 
Coming Summer 2026:
  • Eastside Branch Remodel - Currently Under Construction
    • 95 S. Mitthoeffer Rd. Indianapolis, IN 46229
  • Carmel Branch Remodel - Construction Beginning Soon
    • 4790 E 96th St. Indianapolis, IN 46240
 
We’ve upgraded our technology to bring you a more seamless and secure digital banking experience.
 
New Consumer Benefits:
  • Personalized experience tailored to your needs - adjust what you see based on your preference
  • Simplified Log In Options - you can pick your preferred option for multi-factor authentication for enhance security and convenience
  • Daily Balance Alerts (They are back!)
  • Pay Your Loan By Debit Card (Now within Digital Banking)
  • Simpler transfer options to any member
  • Fast and secure access to your finances
  • Set goals and track your progress with ease
  • Immediate connection to external accounts

New Business Benefits:
  • Organizations of all sizes will enjoy a digital banking experience designed for businesses.
  • Customizable dashboard with additional widget options such as "Recent Transactions".
  • Enhanced card controls.
  • Mobile deposit capability for businesses within the IMCU app (requires enrollment).
  • Easily link external accounts, see cash flow projections, and obtain access to common 3rd party applications and financial tools to help you manage your business all in one place.
  • Additional anti-fraud tools including enhanced Positive Pay.
  • Ability to export files to assist automation of account reconciliation.
 
















We are committed to continuously improving our services to better serve you. Stay tuned for more updates and detailed information about these exciting changes.