Interactive Teller Machines (ITMs) allow members to see and speak with a live teller as they process their transaction during branch hours, transforming the drive-thru experience and providing more personalized member service. These machines can also be utilized as an ATM.
ITM Functions
- Deposits
- Withdrawals
- Check Cashing
- Transfers
- Payments
- Non-Member Check Cashing
Benefits
- Convenient - you don’t have to go into the branch to make transactions!
- Extended hours Monday - Friday 8 a.m. – 7 p.m. ET including Saturdays 9 a.m. – 1 p.m. ET.
- We are continuing to add ITMs at more branches.
How to Use an ITM
Use of ITMs
- Touch the screen to begin with a live teller or enter Debit/ATM Card to initiate an ATM transaction.
- Enter IMCU account number or swipe IMCU Debit Card to access account information.
Helpful Tips
- To assist with identification, please be sure to be in camera view, removing sunglasses or any other restrictive items.
- Have your identification available.
- Please be sure to endorse your checks and include account number if possible.
- Insert checks and cash separately.