For an online tour, click here.
Your personal computer enables you to enjoy FREE secure 24/7 access to your credit union accounts. You can view account histories, make loan payments, view cleared checks, transfer funds and much more. Bill Payment allows you to pay your bills online eliminating the need to write checks and purchase stamps.
Q-Phone is a free service which may be accessed from anywhere in the US, 24-hours-a-day, from any touch-tone phone. Q-Phone allows you to request check clearing information, verify account balances, perform account transfers, initiate account withdrawals by check, and much more.
Call 317-783-0398 or 800-527-7258 to access Q-Phone services.
Debit /ATM Card
Debit MasterCard® - Our debit card is accepted wherever the MasterCard® logo is displayed and the funds are deducted from your checking account. It eliminates the need to write checks and is safer than carrying cash. It also enables you to withdraw funds from an ATM.
Star® ATM Card - This card allows you account access through any Star® machine worldwide and you can select your own PIN. Free transactions at any IMCU or Alliance One ATM machine.
If you have been contacted to verify transactions made with your debit card, contact the
Indiana Members Card Processing Center at 317-248-8556 or 800-262-2024.
To report your Debit/ATM lost or stolen Monday - Friday 8am - 5pm and Saturday 9am - 1pm,
please call 317-248-8556. If it is after branch hours, please call 800-472-3272.
For Your Debit Card
This free service allows you to receive email alerts when certain activities take place on your account. To participate in Courtesy Messaging, you must be enrolled in Virtual Branch to review your account activity. To enroll in courtesy messaging, simply Click here. By enrolling in this service, you elect to receive all your notices electronically in lieu of paper notices.
Additionally, you are responsible for insuring that the credit union has your current email address. You may choose to have the notices sent to multiple email addresses. Once you enroll in Courtesy Messaging, an email notice will be sent when any of the following activities occur:
Low Checking Account Balance - you select the minimum available balance that, when reached (at the end of the day), will generate a notice.
Insufficient Funds - when an item has been presented and funds were not available.
Overdraft - when a transfer has been made to cover an item presented to your checking account.
Late Payment - when a payment has not been made on time.
Stop Payment - when an item marked for stop payment has been presented to your account.
Statement Express offers convenient 24-hour access from your home or office through Virtual Branch. You will receive your statements sooner, generally available by the third of the month and it stores up to 14 months of past statements
How to enroll and access Statement Express
1. Log onto Virtual Branch
2. Click on Statement Express and follow the prompts
Click here 1st Mortgage e-Status